25th July 2020

Simply amazing! Smooch have been incredible! They were recommended by a friend and I’m so glad that they were! Having a very ornately shaped engagement ring, we’d previously had extortionate quotes from high street jewellers for a shaped band. Not at Smooch! The whole process from booking an appointment, to choosing and ordering the rings was so simple and easy. We felt no pressure to buy but with their clear, honest pricing it would have been madness not to. They were amazing at keeping me updated with the CAD designs of my ring. I’m in love with my wedding ring and cannot wait to wear it! My fiancé’s wedding band was slightly too big when it first arrived and even sending it back to make it a size smaller was hassle free and easy! All in all, I would 100% recommend Smooch to anyone in need of wedding rings!

1st July 2020

absolutely fantastic customer service absolutely fantastic customer service, we love our weddimg rings, unfortunately we've had to postpone our wedding due to Covid19 and we have had our rings engraved with the date, Pauline has been fantastic through this difficult time, just a text away and boom stress free chat and we can get our rings engraved again with the new wedding date, would definitely recommend ⭐⭐⭐⭐⭐

25th June 2020

What can I say.. What can I say... This company are amazing. The communication has been great all the way through the process. Our wedding rings arrived and we are amazed at how beautiful they are. Thank you so much! I will be recommending you to my friends. Maz

23rd June 2020

Perfection What a wonderful experience choosing our wedding rings has been with Smooch. Paula from Smooch came to our house at a time that worked for us. The selection of rings was unbelievable. There was no pressure sell just an enjoyable relaxed browse through beautiful rings. The professionalism and knowledge from Paula really helped our decision on what style would suit us both. From ordering to delivery everything was seamless. We cannot wait to get married and show off our beautiful rings. Hubby to be keeps trying his on more than me, so that says something!! Thanks again to Paula and Smooch for making our wedding rings purchase perfect. Highly recommended.

23rd May 2020

Super friendly and helpful Super friendly and helpful. Love our rings and cant wait for us to wear them. Pauline was friendly, knowledgable and genuine. She picked a ring out I would never of picked and this ended up being the one. Super relaxed and didnt feel pushed into picking.

17th May 2020

From the moment we had our first… From the moment we had our first appointment with a smooches rep (shelley Newbold) I knew we had picked the right company to make our wedding rings. She has been an absolute star coming to our home, going through all the details showing us some of the beautiful rings they have. I was in my element. She never once rushed or pushed us and let us take aslong as we needed. She has kept in touch from 2018 making sure everything went smoothly when some changes had to be made. She was only a phone call away. She made sure it was dealt with and was always very professional in doing so! I honestly can't thank her enough. And I've also made a friend. Absolutely an amazing person and company. Just beautiful rings! Thank you again all my love. Jo

4th May 2020

Exemplary Service and Exemplary Rings We were recommended Smooch by a friend who were having their wedding bands designed and made. At first I was skeptical to trust a brand I hadn't heard of before, and wondered if we should use a high street jeweller for our wedding bands. But, putting our faith in Smooch, we contacted Bob, our local Smooch Advisor, for an at home appointment. Bob was very accommodating to our work commitments. After a wonderful (and stress-free consultation with Bob (a truly kind and bubbly man), we had no doubt in our mind to use Smooch for our bands. My wedding band was to be fitted exactly with my engagement ring, so I had to send my engagement ring off with Bob and Bob posted the ring via special delivery to Smooch's warehouse. My engagement ring arrived back in the post a couple of weeks later, and to my surprise in a better condition than when I sent it away! Our wedding bands arrived two days ago (roughly 2.5 months after our appointment with Bob) via special delivery in the post, and we could not be happier with the rings! They fit our ring fingers perfectly (so thank you Bob for measuring correctly), they arrived in perfect condition and my wedding band has been created to exactly fit with engagement ring! We could not recommend Smooch (and their n.o1 Advisor - Bob) enough. Thank you for taking the pain out of choosing wedding bands and for providing an exemplary service, and two perfect wedding bands.

26th April 2020

Hello Stephen. Thank you so much for you positive replies, especially at this difficult and challenging time. I did receive and reply to your message, however I worry that somehow it has been jumbled up and lost it the thread. Can I take this opportunity to thank you and your representative 'Solomon' who came to visit us in Sussex. He bought with him such an extensive range of rings for us to choose from and helped us narrow our choice down from thousands of options to just the one. Your pricing structure is so useful and understandable you can make any ring fit any finger and budget. In my mind the ring option we have chosen is worth thousands of pounds but in reality is only costing me a few hundred. Complete with engraving, diamonds and sapphires it is both a unique ring and unique service. Communication with your company has been easy and fast and I would not hesitate to recommend you to my closest friends. Please thank you and Solomon for all your help. Feel free to use the body this email as a recommendation to post either on social media or your website if you feel it is applicable. Colin Goodsell

8th March 2020

We had an amazing experience choosing our wedding rings. The rep who came to visit us at home was fantastic and we didn’t feel pressured to buy at any point.I love the fact that we were able to make the rings personal to us by choosing the style we wanted and having them engraved. The fact that they have been made specially for us makes them even more special. Communication from Smooch has been brilliant throughout the process. It was nice knowing the exact date the rings would arrive so we could ensure someone was a home. Would definitely recommend.

8th March 2020

I would defo recomend smooth to anyone.

6th March 2020

Excellent friendly no hassle service from start to finish highly recommend and would use again

4th March 2020

Very very happy with everything nothing was to much hard work for them.

4th March 2020

Excellent service, cost and product Would gladly recommend

1st March 2020

Lovely personal service from the lovely sales rep and our wedding rings are beautiful. Was a painless experience and I would recommend them to anyone!

1st March 2020

Great service, from start to finish. The quantity and quality of rings is immense. The staff that visited us was so warming and easy to get on with.