Testimonials
A few kind words from our happy couples-these are all genuine reviews from various sources
We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.
We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.
28th February 2022
Hassle free shopping! We had our consultation with Ash, following a quick chat at a wedding fayre. We were really surprised about how easy the process was and how much of a selection there was. Excellent service and expertise- would highly recommend.
28th February 2022
Met ash at a wedding faye, very engaging and easy to talk too, we invited ash into our home this evening and time flew with going through different rings and combinations for our big day! Amazing! Would recommend to any couple looking for or undecided on their rings for the big day.
21st February 2022
We had to postpone our wedding 2 years due to Covid so didn’t get a chance to wear our wedding rings. We sent our rings back to Smooch, mine to be polished and for my H2B’s ring to be resized. What a fantastic job they did. Smooch have been brilliant with all our requests. I have recommended them to friends who are looking for rings. Their design service was fantastic. Thank you so, so much Smooch
19th February 2022
I can’t rate Smooch highly enough! We bought our wedding rings from them 7 years ago and the rep who came to our home at the time was really helpful and knowledgeable and not pushy at all. When our rings arrived they were exactly what we ordered and made to a really high standard. A diamond recently fell out of my wedding ring and so I contacted Stephen at Smooch who responded almost immediately with details of how to return it to them so that it could be fixed - it was totally hassle free and i have peace of mind knowing that repairs are covered. I’ve just had it back today and it looks brand new! I also need some work doing on my engagement ring (not originally from Smooch) and asked Stephen if he could get me a quote. He sent me over a quote really quickly and it is beyond reasonable. In summary - I think Smooch are fantastic. Having contacted them several times with different queries etc I have found their customer service to be absolutely faultless. I’ve mainly dealt with Stephen but he has always been extremely friendly and helpful and he clearly knows his trade incredibly well. Their work is of a really high standard and I wouldn’t use any other jeweller now to look after my jewellery. If only all companies were run as well as Smooch!
8th February 2022
Very helpful and responds quickly. The quality is brilliant, and very affordable. My overall shopping experience has been great and couldn't fault it.
31st January 2022
We had our wedding rings from smooch 13years ago, after a consultation with their rep in our home we were able to design them to our specifications. They are of a very high quality and we have received an excellent after care service. Smooch are easy to contact, and respond quickly. We would highly recommend this company.
27th January 2022
So far so good. I met Angela Faulkner at Manchester Monestary Wedding Fare Jan 2022 and arranged an appointment for her to visit us at our home to size our rings and to select from a range of his and her wedding rings. She wasn't pushy, I didn't feel pressured. She was sincere and listened to our needs and lifestyle as to what metal type of ring would be appropriate and our price range and she showed us a wide range of rings. What I like mostly about Smooch Rings is that they have a lifetime gaurantee which means they can be repolished, readjusted etc at no extra cost. We have now ordered our rings and awaiting their arrival. I can't praise Angela enough. I can honestly say if I didn't feel like I wanted to order their rings I wouldn't have felt uncomfortable despite having made the appointment. I felt I could be honest and open with Angela. So far so good
25th January 2022
WOW BLOWN AWAY! Bought 2 wedding rings 10 years ago, wear/tear battered and bruised and decided to get them cleaned/polished for our anniversary coming up. Come back brand new, can't even tell they were worn. Scuffs/Scratches/dents are not even noticeable. Honestly blown away by how these have come back. Fully recommend it! Thanks Stephen & the Team.
17th November 2021
Ashley came to our property today. We felt very safe and he was so helpful. He showed us loads of rings and we were able to really look and take our time. He lead us through the process with ease and it was a wonderful experience. I would highly recommend Ashley and Smooch as I am feeling so happy and will remember that experience for life.
20th August 2021
We had a great experience with Smooch Wedding Rings. They came to our house with so many samples to try on and gave us lots of direction. We didn't really know what we wanted so appreciated the guidance :) We chose two lovely rings and absolutely love that we can always get them re-plated or resized at any time!
30th July 2021
Having never heard of Smooch until attending a wedding fair we were a little dubious about going down this route. Even during the pandemic the service and care was amazing. Yes things took a little longer because of covid and the lockdown but any questions were quickly answered and it was a nervous wait but we couldn't be happier with our rings. Mine was specially designed around my engagement ring so that meant sending it away - even more nerve-wracking! But it came back quickly especially considering everything going on at the time. I kept making slight alterations until I was absolutely happy with it and it turned out beautifully. I'd definitely use again if I wanted a custom piece. My husband's gold band was excellent value against shop prices and we could have had it engraved but opted not too. We got gifts thrown in for our bridesmaids and best man too which was a lovely touch. Thank you to all at Smooch.
29th July 2021
We met Pauline at a wedding fayre, she was so friendly and her knowledge was second to none. When the time came for us to buy our rings we knew we would be asking Pauline! She came to our home with so much choice for us to sample, and it was like we had been friends for years! Our cat even didn't want her to leave! Pauline is an amazing person, fantastic at her job and a credit to Smooch, nothing is too much trouble! Honestly, we cannot thank Pauline and Smooch enough! We recommend their service wherever we can!
29th July 2021
Smooch provided us with rings exactly how we wanted them at a fraction of the cost of what was on the high street. Communicating with them was very simple and straight forward. Bridesmaids and groomsman gifts were an added bonus.
28th July 2021
I absolutely loved the service from Smooch! They came to my house and worked around me. Smooch will find you the perfect ring to suit a budget of any size! We bought our wedding rings at the start of the Covid pandemic (March 2020) I’d sent my engagement ring to them to allow a mould to be created so my wedding ring fitted perfectly around it. Honestly, this company couldn’t do enough, they kept in regular contact and the service was exceptional even during a pandemic! I can not recommend them enough! Our friends are getting married in 2022 and we recommend smooch, our friends booked an appointment and bought there rings the same day, like I say brilliant company!
28th July 2021
The lovely rep came to our home and let us just go through every single ring we wanted to with ease and no pressure she helped us make the right decision and gave us all the information we needed. We were left really happy with our decision.