Testimonials

A few kind words from our happy couples-these are all genuine reviews from various sources

We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.

https://uk.trustpilot.com/evaluate/smoochrings.co.uk

 

17th December 2022

I emailed Smooch Wedding Ring as I purchased a ring in 2013 and was concerned that the diamonds were slightly loose. Smooch replied immediately advising what I needed to do to return my ring. When I returned my ring I received notification that the ring was in the workshop. I was then advised when the ring was going to be returned to me. The day before I received my ring back, I received a text with the tracking number. Such excellent customer service throughout the repair process. Thank you Smooch

Jan Burnett

United Kingdom

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23rd September 2022

Smooch are simply amazing. No problem to big or to small. Wouldn't of gone anywhere else for our wedding rings. Simply perfect.

Mr & Mrs Quinn

United Kingdom

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15th September 2022

We recently had Wedding ring repaired and resized. Contacted Smooch and Damian was always quick to help and get back to us with an answer. We've now received the ring and really happy with all the work that has been carried out. Fits perfectly, so pleased. Great service throughout.

Katy Waller

United Kingdom

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5th September 2022

Truly wonderful! After having our rings made 10 years ago, we needed them resizing. Smooch were wonderful, they gave us full instructions on how to post them securely and we had a confirmation when then had arrived. Less than 2 weeks later, we received our rings and they look like brand new!! We are really pleased with the service and would really recommend Smooch to anyone buying special rings.

Laura Jackson-Gorney

United Kingdom

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20th August 2022

Just want to thank Eugene and all the staff for the help in getting my wife’s ring re-set in palladium. She is over the moon. Couldn’t recommend Smooch highly enough.

Nial Maginn

Ireland

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11th August 2022

When I had an issue with my ring, the staff was very attentive and resolved the issue quickly and effectively. My ring is like new again. I would recommend smooch.

Rach

United Kingdom

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17th July 2022

Smooch have been absolutely amazing, they created my wedding ring 5 years ago (and my husbands), which is fantastic, and recently they have created my eternity ring, I stipulated what I wanted and they made it absolutely perfectly. I am absolutely in love with my rings, my finger feels complete, the service I have received has been absolutely incredible, always responding to all my queries, the most polite people ever. I would highly highly recommend them. We are life long customers that’s for sure! Thank you again

Melanie Brewer

United Kingdom

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16th July 2022

Loved the experience, John came to our home and was very helpful and friendly. The rings arrived in 8weeks, with a short notice engraving as well. The rings are perfect, one needs re-sizing as slightly larger than expected but I’m sending it back to have it done free of charge.

Stephanie Mellen

United Kingdom

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16th July 2022

We got our wedding rings this morning. We absolutely love them they arrived on time and they fit perfectly. Can't recommend smooch enough the rings are amazing. And our bridesmaid gifts are lovely too.

Emma

United Kingdom

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13th July 2022

Absolutely delighted with our rings. Such good quality would recommend to anyone to get their rings from here. Much more personal and a little bit different from the norm

Melanie Jayne Abbott

United Kingdom

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5th July 2022

Stephen was a delight to deal with he met us in person to discuss ideas and hand over some very valuable items. Even when we ran into a problem with the rings not fitting together he went out of his way to immediately resolve the problem . Thank you so much

Johnny Wizz

United Kingdom

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23rd June 2022

Lost my wedding ring yesterday, sent email with just my name and address, and within 30mins had replied to my email with my original order details, and confirmed that it would not be a problem in replacing my wedding ring. This morning I found my ring, informed Smooch by email and within 15mins replied saying brill news that I had found my ring . I can only thank there fantastic customer service And would highly recommend Smooch to any family and friends. Thanks again for all your help

Martin Travis

United Kingdom

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18th June 2022

Oh my goodness the rings are just beautiful. Smooch have done a fantastic job, and couldn’t have asked for better! Thank you so much! Highly recommend!

Kathryn

United Kingdom

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15th June 2022

We used smooch for our wedding rings in 2010 and the whole process was fantastic and the rings still look amazing with regards to quality. The reason for my review now is because i have just had to contact them with regards to an alteration for my wife and i would not trust anyone else because their craftmanship and attention to detail along with customer service is second to none.

Ben Dennis

United Kingdom

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1st June 2022

Love that this company will make you a bespoke ring to match your engagement ring! We didnt even think of this untill we saw smooch at a wedding fayre and we went straight ahead with the purchase after discussing our options with Ashley. After recieving the first images of what the ring would look like, the team worked with us to make sure that the ring was exactly as we wanted it and made all the changes we suggested! Would reccomend this company 100% they take all your opinions on board and work with you to make sure the final product is perfect for you!

Emily

United Kingdom

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