Testimonials
A few kind words from our happy couples-these are all genuine reviews from various sources
We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.
We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.
30th July 2023
Amazing experience! Ash was so friendly and helpful when he came to our home, gave us great advice and was very patient as we made our decisions. So happy with our beautiful wedding rings!
29th July 2023
Great looking rings. Excellent customer service from them even with me changing things before rings were made. Managed to make my partners ring even though it was not in their selection. Bit of an issue with mans ring size as i had to have it resized twice but they were excellent responding and done this extremely quick. It fits great now so worth sorting ot to get it right. Nice and clear engraving and fingerprint looks good.
21st May 2023
Simply the Best!
20th May 2023
Having received our wedding ring from Smooch ‘pre-covid’, I contacted them for some help 3 years later when our wedding was finally going ahead! The customer service was fantastic! Stephen went the extra mile to help me out. It was so lovely to deal with a company who helped me out purely out of good will! It gave me one less thing to worry about and I am really grateful for that. Great service from start to finish and I look forward to finally being able to wear my beautiful wedding ring.
24th April 2023
Smooch are brilliant (shout out to Stephen S in particular!). My ring had an issue after polishing so I had to send it back and they sorted it with no problem completely free of charge, even reimbursed me the postage. I then forgot to send as much info as I should have, and they tracked my ring down for me and ensured it's safe return. Their rings are really good quality too, and absolutely beautiful
29th March 2023
Found Smooch in a wedding fayre and noticed a ring I liked straight away. Ash made an appointment and came to my house with a range of rings but I fell in love with the original one with a few tweaks. They listened to exactly what I wanted and I received my ring within a few weeks and it’s everything I could’ve wished for and more. Can’t recommend Smooch enough!
9th February 2023
Great service straight to your door. Friendly and knowledgeable. Multiple communications prior to visit. Fantastic service.
25th January 2023
What a fantastic experience, so at ease and comfortable. Ash was brilliant, knowledgeable and left us to make our decisions with no pressures at all. From start to finish I would recommend Smooch to everyone, you get exactly what you want with no fuss, the range is complete, thank you for making the experience of buying our wedding rings so relaxed, easy and enjoyable. We know we have picked the perfect rings for us, this wouldn’t have happened in a shop setting. We highly recommend Smooch, especially Ash.
24th January 2023
We ordered rings with Smooch for our wedding and the process couldn't have been easier. Andrea came to our house and was absolutely lovely - she was very knowledgable on all the rings and helped us find the perfect ones. We had some issues with a wrong ring being delivered, however the customer service was great and the issue was resolved very quickly (even with Christmas and Royal Mail strikes!). We are so happy with our rings from Smooch and can't recommend them enough.
23rd January 2023
Just wanted to say WOW what a very special experience, my husband to be is not a fan of shopping, so it was perfect when the rep explained at the wedding show that they bring the ring samples to your home. At our appointment the rep brought so many samples for us to view, she wasn’t pushy, she let us make up our own minds, didn’t push for a sale, and made the appointment fun, even my partner enjoyed the shopping experience. We asked for the rings to be delivered in August as our wedding date was the 5th October, the rings arrived on 10th August, we were so excited to receive them and they are absolutely stunning, we were over the moon with our purchase. I can’t THANK or RATE Smooch enough!!!
17th December 2022
I emailed Smooch Wedding Ring as I purchased a ring in 2013 and was concerned that the diamonds were slightly loose. Smooch replied immediately advising what I needed to do to return my ring. When I returned my ring I received notification that the ring was in the workshop. I was then advised when the ring was going to be returned to me. The day before I received my ring back, I received a text with the tracking number. Such excellent customer service throughout the repair process. Thank you Smooch
23rd September 2022
Smooch are simply amazing. No problem to big or to small. Wouldn't of gone anywhere else for our wedding rings. Simply perfect.
15th September 2022
We recently had Wedding ring repaired and resized. Contacted Smooch and Damian was always quick to help and get back to us with an answer. We've now received the ring and really happy with all the work that has been carried out. Fits perfectly, so pleased. Great service throughout.
5th September 2022
Truly wonderful! After having our rings made 10 years ago, we needed them resizing. Smooch were wonderful, they gave us full instructions on how to post them securely and we had a confirmation when then had arrived. Less than 2 weeks later, we received our rings and they look like brand new!! We are really pleased with the service and would really recommend Smooch to anyone buying special rings.
20th August 2022
Just want to thank Eugene and all the staff for the help in getting my wife’s ring re-set in palladium. She is over the moon. Couldn’t recommend Smooch highly enough.