Testimonials

A few kind words from our happy couples-these are all genuine reviews from various sources

We do get kind of needy when we don’t feel the love. Luckily, these couples aren’t shy about showing their feelings.

https://uk.trustpilot.com/evaluate/smoochrings.co.uk

 

26th May 2022

Used Smooch to get our wedding rings 5 years ago, recently sent my ring back to get resized. Great communication and speed (had it back super quick) and it looks great, you wouldn't even know it had been resized. Great service, highly recommend.

Katie Smith

United Kingdom

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13th April 2022

Very easy process from start to finish. Following a quick chat at a wedding Faye we booked an appointment for ash to come to our house, he was amazing with our high energy dog which is just a big bonus for us. Ash took some time to ask us about our wedding planning and just chatted to us and made us feel so comfortable and not pressured in any way. We narrowed it down to a few rings each and ash took us through the differences and gave us all the facts to be Able to make a decision, this really helped us as we are pretty indecisive usually. Very competitive and reasonably priced rings and such a personal service. All in all we are extremely happy and excited to get our rings delivered.

Tom Kyla

United Kingdom

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24th March 2022

What can I say.... We heard about smoosh from a friend who had recommended the company and I was a little wary about buying jewellery online instead of in person. But from start to finish Stephen and the team have proven me wrong and I could ask for any more. The quality are the rings are fantastic, but unfortunately my ring (groom's) was the wrong size but within a week turn around the team sorted it out. Thank you very much Smoosh for the amazing service and will be recommending you to everyone. A company with this type of service don't come around very often.

Ricky Allen

United Kingdom

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15th March 2022

What a fantastic service, not only do they have an extremely large selection for both men & women but the quality and bespoke offerings is superb! Had such a wonderful lady visit us and we had the most enjoyable time with no time pressure at all until we had made our decisions and were totally happy with them. Cannot speak highly enough of this company and their service already hgiven the details for a few friends.

Jane Bolton

United Kingdom

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12th March 2022

Smooch Rings are true to their word. We purchased our rings back in 2019 ahead of our original wedding date in April 2020. At that time I lost a lot of weight so a few months before the wedding sent my ring back to them for resizing - which they did free of charge. Then lockdown happened, our wedding was postponed, and I had a baby (hello fat fingers!). I needed my ring to be resized again, and the wedding date to be re-engraved due to the date change. This was all done, there were a couple of tooling marks in the rings when we received them back, but Smooch sent a freepost address label and after receiving them back, we are delighted with the results. Thank you Smooch! You have exceeded my expectations!

Peteky

United Kingdom

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28th February 2022

Hassle free shopping! We had our consultation with Ash, following a quick chat at a wedding fayre. We were really surprised about how easy the process was and how much of a selection there was. Excellent service and expertise- would highly recommend.

Sarah

United Kingdom

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28th February 2022

Met ash at a wedding faye, very engaging and easy to talk too, we invited ash into our home this evening and time flew with going through different rings and combinations for our big day! Amazing! Would recommend to any couple looking for or undecided on their rings for the big day.

James Messenger

United Kingdom

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21st February 2022

We had to postpone our wedding 2 years due to Covid so didn’t get a chance to wear our wedding rings. We sent our rings back to Smooch, mine to be polished and for my H2B’s ring to be resized. What a fantastic job they did. Smooch have been brilliant with all our requests. I have recommended them to friends who are looking for rings. Their design service was fantastic. Thank you so, so much Smooch

Michelle

United Kingdom

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19th February 2022

I can’t rate Smooch highly enough! We bought our wedding rings from them 7 years ago and the rep who came to our home at the time was really helpful and knowledgeable and not pushy at all. When our rings arrived they were exactly what we ordered and made to a really high standard. A diamond recently fell out of my wedding ring and so I contacted Stephen at Smooch who responded almost immediately with details of how to return it to them so that it could be fixed - it was totally hassle free and i have peace of mind knowing that repairs are covered. I’ve just had it back today and it looks brand new! I also need some work doing on my engagement ring (not originally from Smooch) and asked Stephen if he could get me a quote. He sent me over a quote really quickly and it is beyond reasonable. In summary - I think Smooch are fantastic. Having contacted them several times with different queries etc I have found their customer service to be absolutely faultless. I’ve mainly dealt with Stephen but he has always been extremely friendly and helpful and he clearly knows his trade incredibly well. Their work is of a really high standard and I wouldn’t use any other jeweller now to look after my jewellery. If only all companies were run as well as Smooch!

Ms L Del

United Kingdom

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8th February 2022

Very helpful and responds quickly. The quality is brilliant, and very affordable. My overall shopping experience has been great and couldn't fault it.

Hayley

United Kingdom

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31st January 2022

We had our wedding rings from smooch 13years ago, after a consultation with their rep in our home we were able to design them to our specifications. They are of a very high quality and we have received an excellent after care service. Smooch are easy to contact, and respond quickly. We would highly recommend this company.

Shirley Clark

United Kingdom

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27th January 2022

So far so good. I met Angela Faulkner at Manchester Monestary Wedding Fare Jan 2022 and arranged an appointment for her to visit us at our home to size our rings and to select from a range of his and her wedding rings. She wasn't pushy, I didn't feel pressured. She was sincere and listened to our needs and lifestyle as to what metal type of ring would be appropriate and our price range and she showed us a wide range of rings. What I like mostly about Smooch Rings is that they have a lifetime gaurantee which means they can be repolished, readjusted etc at no extra cost. We have now ordered our rings and awaiting their arrival. I can't praise Angela enough. I can honestly say if I didn't feel like I wanted to order their rings I wouldn't have felt uncomfortable despite having made the appointment. I felt I could be honest and open with Angela. So far so good

Ellinad

United Kingdom

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25th January 2022

WOW BLOWN AWAY! Bought 2 wedding rings 10 years ago, wear/tear battered and bruised and decided to get them cleaned/polished for our anniversary coming up. Come back brand new, can't even tell they were worn. Scuffs/Scratches/dents are not even noticeable. Honestly blown away by how these have come back. Fully recommend it! Thanks Stephen & the Team.

Matt Burke

United Kingdom

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17th November 2021

Ashley came to our property today. We felt very safe and he was so helpful. He showed us loads of rings and we were able to really look and take our time. He lead us through the process with ease and it was a wonderful experience. I would highly recommend Ashley and Smooch as I am feeling so happy and will remember that experience for life.

Laura John

United Kingdom

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20th August 2021

We had a great experience with Smooch Wedding Rings. They came to our house with so many samples to try on and gave us lots of direction. We didn't really know what we wanted so appreciated the guidance :) We chose two lovely rings and absolutely love that we can always get them re-plated or resized at any time!

Becky Rogers

United Kingdom

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